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Full Review for RAGE BATTERY

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 4.0 Would shop here again
Overall rating: 4.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 5.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 5.0 Product met expectations
Customer support: 10.0 Customer support

by Online Shopper, Mar 24, 2009

My order never showed up until I contacted customer service, after waiting several weeks. When the customer agent tried to trace my order, he immediately found that it had never shipped. Something is very wrong when a company doesn't realize they have failed to ship an order which has been paid for!

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