Full Review for Peak Electronics Online

The Samsung 5.1 surround sound package does not work the way that its supposed to. The front right tower speaker sounds awful and vibrates, if there is anyway to return or exchange this product I would be much happier about this purchase.

Item was deemed defective by customer. Defectives do happen. Item was brand new, straight from Authorized Samsung Distributor. Customer was offered free return of merchandise as well as free shipping of replacement with exact model ordered. Customer declined due to time involved with process. Our return policy is clearly stated on the website and is extremely liberal in regards to defective merchandise. Unfortunately, home theater systems are costly to ship and we do require that a replacement be accepted in order to qualify for complimentary shipping.