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Full Review for Par Pool & Spa

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 1.0 Would shop here again
Overall rating: 3.0 Overall rating
Ease of finding what you are looking for: 8.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 8.0 Overall look and design of site
Shipping charges: 8.0 Shipping charges

Variety of shipping options: 8.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 1.0 Availability of product you wanted
Order tracking: 1.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 4.0 Product met expectations
Customer support: 1.0 Customer support

by Online Shopper, Jun 26, 2008

I contacted the company to find out where my order was. It was charged on the 9th of June and it was the 23rd when I contacted them. All I received was they were waiting for an email from a guy to see if it was in stock. Huh????? They did not offer to call me back, nothing. I tried to call them the following day and all I got was an answering machine. They're lucky the item arrived the next day. How come they didn't know that?

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