Full Review for Need Plumbing Supplies

I would like to have been able to pick a response under each question in this survey. Is it an error that I couldn't? I contacted them by email and by ph before ordering to ask questions,also at the time of ordering, and had to follow up because I have back ordered items. It would have been nice to have a packing slip telling me of back order,(nothing in box). My items were fine but I wouldn't say they were packed all that well.Very little shredded paper, that did not stop shifting inside the box, and one flimsey piece of tape was all the held it shut.