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Full Review for Lessno

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 6.0 Would shop here again
Overall rating: 7.0 Overall rating
Ease of finding what you are looking for: 2.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 8.0 Prices relative to other online merchants
Overall look and design of site: 8.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 6.0 Availability of product you wanted
Order tracking: 7.0 Order tracking
On-time delivery: 9.0 On-time delivery
Product met expectations: 7.0 Product met expectations
Customer support: 4.0 Customer support

by Online Shopper, Aug 06, 2008

Contacted CS to request input of seat request. Agent took over 15 minutes to finally tell me she couldn't do it. I used the live chat function...and it seemed like she was having 5 other conversations at the time...and couldn't focus on me.

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