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Full Review for Joann.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 9.0 Would shop here again
Overall rating: 9.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 7.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 4.0 Shipping charges

Variety of shipping options: 5.0 Variety of shipping options
Charges stated clearly before order submission: 6.0 Charges stated clearly before order submission
Availability of product you wanted: 9.0 Availability of product you wanted
Order tracking: 9.0 Order tracking
On-time delivery: 9.0 On-time delivery
Product met expectations: 9.0 Product met expectations
Customer support: 9.0 Customer support

by Online Shopper, May 15, 2008

The only thing that was a problem was who delivered by package. DHL is the ONLY carrier that has a hard time finding my house. As many times as they have been there and they can NEVER find the house, they always have to call. UPS or FEDX NEVER have a problem finding the house, just DHL. SO...please don't use these people....they are useless.

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