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Full Review for GoBros.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 10.0 Would shop here again
Overall rating: 10.0 Overall rating
Ease of finding what you are looking for: 10.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 9.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 10.0 On-time delivery
Product met expectations: 8.0 Product met expectations
Customer support: 6.0 Customer support

by Online Shopper, Jun 15, 2009

I need to make a return because of size issues. Would like to speak to a customer service person first, but not sure how to get in touch with them.

Store Response

Customer Service is available a number of ways, we have listed a few below: 1. Telephone Support: 1-866-446-2767 (Mon-Fri 9AM-5PM EST) 2. Live Chat Support: (Mon-Fri 9AM-5PM EST) 3. By replying to the link in your order confirmation e-mail 4. By replying to the link in your shipping confirmation e-mail 5. If you registered with our site, simply log in to your on-line GoBros account: http://www.gobros.com/gc/customer/register.php?step=login 6. By sending us a site inquiry through our Contact Us form: http://www.gobros.com/gc/customer/help.php?section=contact Thanks again! GoBros
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