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Full Review for GiftBasketsforDelivery.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 5.0 Would shop here again
Overall rating: 0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 8.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 10.0 Charges stated clearly before order submission
Availability of product you wanted: 8.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 8.0 On-time delivery
Product met expectations: 0 Product met expectations
Customer support: 0 Customer support

by Online Shopper, Mar 16, 2009

Since it was a "gift basket" & I ordered it online to be sent to another state . . . I have no idea if the product was worth it or anything about it other than what the web site said when I ordered it. Thus, this survey is kind of pointless.

Store Response

We thank you for your comments. In response to your survey comments - the reason we have surveys is to hear feedback from our customers on their purchase. Most customers hear back from their gift recipients. They give them feedback on the gift they received. This feedback is important to us and we monitor all responses closely. We want to know what the gift recipients think - did they like the gift? Did it arrive in perfect condition? As you can see by all of our comments - the gift buyer has heard from recipient and told them how the gift was - they then reported their feedback and in the case of GiftbasketsforDelivery.com - we have an outstanding performance rating, and all our customer's ratings help new shoppers select a company they can trust. You have given a negative rating to shopping here again-which we cannot understand. Your gift, one that has been highly rated gift by recipients and a fantastic value at $44.99 - arrived prior to it's expected delivery date. We wish you luck in finding a company who can offer a better product and customer experience than GiftbasketsforDelivery.com.
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