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Full Review for GiftBasketsforDelivery.com
Ratings Key:
= Outstanding
= Good
= Satisfactory
= Poor
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by Online Shopper, Mar 16, 2009
Since it was a "gift basket" & I ordered it online to be sent to another state . . . I have no idea if the product was worth it or anything about it other than what the web site said when I ordered it. Thus, this survey is kind of pointless.
Store Response
We thank you for your comments. In response to your survey comments - the reason
we have surveys is to hear feedback from our customers on their purchase.
Most customers hear back from their gift recipients. They give them feedback on the
gift they received. This feedback is important to us and we monitor all responses
closely. We want to know what the gift recipients think - did they like the gift? Did it
arrive in perfect condition?
As you can see by all of our comments - the gift buyer has heard from recipient and
told them how the gift was - they then reported their feedback and in the case of
GiftbasketsforDelivery.com - we have an outstanding performance rating, and all our
customer's ratings help new shoppers select a company they can trust.
You have given a negative rating to shopping here again-which we cannot
understand. Your gift, one that has been highly rated gift by recipients and a
fantastic value at $44.99 - arrived prior to it's expected delivery date.
We wish you luck in finding a company who can offer a better product and customer
experience than GiftbasketsforDelivery.com.
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