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Fommy.com Report Card & Customer Reviews

Ratings Report Card*

Fommy.com Fommy.com

Rated by
1,000 customers
since 2006
  • Overall Rating: 8.1Overall Rating
  • Would Shop Here Again: 7.9Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 7.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 43% 78% 83%
Neutral 14% 2% 2%
Negative 43% 20% 15%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 30, 2008

This company offers real values, and promp delivery. Thank You, Vincent Alexander
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 29, 2008

takes too long to send items even with express shipping
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 29, 2008

still waiting to hear back about the problems. the adapter is not working right the sound that comes out of the left head phone is a lot louder than the right ear and nobody is responding to me about the problem. not really happy about the situation.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 28, 2008

I paid for 2nd day delivery, which I got, but it took four days to put it in the mail!!
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 27, 2008

I ordered Item received an e-mail stating it was sent, then a week later discovered it wasn't sent. It took so long to receive the order I purchased it localy. when the order was finally received it only contained one of the two products I ordered.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 26, 2008

Thanks, evrything about my experience was great!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 25, 2008

I am extremely impressed. You had exactly what I needed and had it at a good price. It arrived well packed, it arrived quickly. Also, the inclusion of 2 fommy.com pens in the box was a very nice goodwill gesture, a small token that means alot.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 20, 2008

i tried to track my package and every time i clicked on the tracking number for my order it directed me to fedex and they stated that number doesnt exist. i received the package through the post office.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 17, 2008

first of all i never recieved any type of shipping notifivation until i contacted the compony by online chat, then i get the shipping info and it has a link to fed express and it is being shipped usps, just a wayste of time and money i will not order
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 16, 2008

great products fast delivery
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