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Full Review for FenceMax

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 8.0 Would shop here again
Overall rating: 10.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 10.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 10.0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 10.0 On-time delivery
Product met expectations: 10.0 Product met expectations
Customer support: 0 Customer support

by Online Shopper, Apr 06, 2009

Disappointed that this gate lock was only 3-4 years old and literally fell apart. But wanted the lock to match the rest of the hardware on the gate.

Store Response

Sorry to hear you had troubles with your latch. If it is a D&D Technologies product, it may be covered under the Limited Lifetime Warranty. D&D products include Magna Latch, Lokk Latch, Z-Lokk, Lokk Bolt and Tru Close Hinges (among others). If you think your latch is a warranty issue please call George at D&D Technologies in California at 800.716.0888 x234 . Thank you for taking the time to fill out the survey.
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