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Full Review for Dog Beds & Crates Etc.

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 5.0 Would shop here again
Overall rating: 3.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 8.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 6.0 Shipping charges

Variety of shipping options: 6.0 Variety of shipping options
Charges stated clearly before order submission: 6.0 Charges stated clearly before order submission
Availability of product you wanted: 5.0 Availability of product you wanted
Order tracking: 5.0 Order tracking
On-time delivery: 5.0 On-time delivery
Product met expectations: 4.0 Product met expectations
Customer support: 5.0 Customer support

by Online Shopper, Jan 05, 2009

We found that we needed more then the product had to offer for visability. Overall I leked the company and will propably use again if needed.

Store Response

In response to our customer's comments: Our customer was frustrated with the product due to not enough visibility to their pet. Our customer was able to return the product and receive a refund. While she didn’t like the product, she stated overall she liked our company and would shop with us again!
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