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Full Review for DecoW.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 2.0 Would shop here again
Overall rating: 5.0 Overall rating
Ease of finding what you are looking for: 2.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 10.0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 8.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 7.0 Availability of product you wanted
Order tracking: 7.0 Order tracking
On-time delivery: 7.0 On-time delivery
Product met expectations: 4.0 Product met expectations
Customer support: 3.0 Customer support

by Online Shopper, Dec 11, 2008

Part of the product I ordered was incorrect, I was charged a 25% restocking fee on the order this was replacing. We all make mistakes, I think the original restocking charge is a big mistake in this economy.

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