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Full Review for CompuDirect, Inc

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 4.0 Would shop here again
Overall rating: 5.0 Overall rating
Ease of finding what you are looking for: 8.0 Ease of finding what you are looking for
Selection of products: 8.0 Selection of products
Clarity of product information: 9.0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 8.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 3.0 Availability of product you wanted
Order tracking: 6.0 Order tracking
On-time delivery: 5.0 On-time delivery
Product met expectations: 5.0 Product met expectations
Customer support: 5.0 Customer support

by Online Shopper, Jul 03, 2008

My order was in stock when ordered. When it did not arrive or no tracking information was E-mailed, I called. Not in stock, back ordered. Did not inform customer. Substituted order and product arrived timely. Did not like waiting 8 - 9 days with no information provided.

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