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Full Review for Christmas Lights, Etc.

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 7.0 Would shop here again
Overall rating: 7.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 7.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 7.0 Shipping charges

Variety of shipping options: 7.0 Variety of shipping options
Charges stated clearly before order submission: 7.0 Charges stated clearly before order submission
Availability of product you wanted: 7.0 Availability of product you wanted
Order tracking: 7.0 Order tracking
On-time delivery: 7.0 On-time delivery
Product met expectations: 6.0 Product met expectations
Customer support: 6.0 Customer support

by Online Shopper, Jun 10, 2009

I emailed after receiving my order but have not gotten any response. I bought a string of rope lights and part of the string does not work.

Store Response

We apologize for part of the Rope Light not working. We try to respond promply to emails and you can also reach us via telephone @ 866-962-7382 between the hours of 8:00 am - 6:00 pm EST if you are still needing assistance.
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