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Full Review for Chocolate Lotus Inc.

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 10.0 Would shop here again
Overall rating: 10.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 8.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 4.0 Shipping charges

Variety of shipping options: 8.0 Variety of shipping options
Charges stated clearly before order submission: 2.0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 10.0 On-time delivery
Product met expectations: 10.0 Product met expectations
Customer support: 10.0 Customer support

by Online Shopper, Sep 23, 2008

Great customer service! Received an email the day after I ordered-I placed 2 orders as 1 was for me, 1 was a gift-asking if I'd like to include a card in the gift order. I responded yes, they emailed back & said it would be included & would ship that day.

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