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Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 7.0 Would shop here again
Overall rating: 6.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 1.0 Shipping charges

Variety of shipping options: 1.0 Variety of shipping options
Charges stated clearly before order submission: 1.0 Charges stated clearly before order submission
Availability of product you wanted: 9.0 Availability of product you wanted
Order tracking: 1.0 Order tracking
On-time delivery: 6.0 On-time delivery
Product met expectations: 10.0 Product met expectations
Customer support: 7.0 Customer support

by Online Shopper, Jan 02, 2009

Shipping took forever, it was like a 2 week process and the items were in stock. I understand it was the holidays, but they said they wouldn't even ship until 1/2, however they did ship before that date, but were not here by Christmas...

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