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Full Review for Cheapercoffee.com
Ratings Key:
= Outstanding
= Good
= Satisfactory
= Poor
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by Online Shopper, Jun 23, 2009
I ordered a box of Nantucket and inside the box was breakfast blend ,I had already ordered 1 box of Breakfast blend and I drink Nantucket so I have to spend more money to buy the kind that I drink since I already opened the box.
Store Response
It sounds like there was a packaging issue with the roaster. This seems evident since the box was sealed and labeled. Nevertheless, please do not hesitate to call us and let us know about the problem. Not only will we be happy to send you a replacement box, but it is helpful to the roaster to know that there may be a batch of coffee that was packaged incorrectly. Breakfast Blend and Nantucket are on two separate ends of the spectrum in terms of body and taste so I can understand how you may not be satisfied with one instead of the other. Please contact us as soon as possible so we can get you your replacement box. 1-888-779-3952
We truly appreciate your business!
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