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Full Review for BuyGPSnow.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 0 Would shop here again
Overall rating: 0 Overall rating
Ease of finding what you are looking for: 8.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 8.0 Overall look and design of site
Shipping charges: 5.0 Shipping charges

Variety of shipping options: 9.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 0 Availability of product you wanted
Order tracking: 0 Order tracking
On-time delivery: 0 On-time delivery
Product met expectations: 0 Product met expectations
Customer support: 4.0 Customer support

by Online Shopper, Mar 17, 2009

Product was great but I have two issues with BuyGPSNow. 1. No customer support phone number. 2. The package tracking and notification leave a lot to be desired.

Store Response

Yes, we do not provide phone support but we have 5 methods of supporting our customers (see complete choices below). Phone support is only provided on a needed basis such as inability to support our customers thru the standard support channels below: 1) Support Ticket system, 2) Live chat, 3) Fax support, 4) Email support, and 5) Discussion forums / community website. Please learn more here: http://www.buygpsnow.com/ContactUs.aspx
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