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Full Review for BaseballRampage.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 6.0 Would shop here again
Overall rating: 1.0 Overall rating
Ease of finding what you are looking for: 5.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 5.0 Overall look and design of site
Shipping charges: 5.0 Shipping charges

Variety of shipping options: 5.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 5.0 Availability of product you wanted
Order tracking: 8.0 Order tracking
On-time delivery: 8.0 On-time delivery
Product met expectations: 1.0 Product met expectations
Customer support: 1.0 Customer support

by Online Shopper, Jun 25, 2009

I received my product, but the sizing seemed WAY off. My son wears a size 7 hat. I ordered a size 7 1/4 catchers helmet which he can barely squeeze onto his head. I called the customer support phone number but no one has returned my call.

Store Response

I am very sorry that the helmet did not fit correctly. Sometimes there can be differences according to manufacturer, style, hat or helmet type, etc. I hope that our customer service reps were able to arrange an exchange for you and I am sorry that they were not available the first time you phoned. Please contact us if there is anything further that we can assist you with.
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