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yourmusic.com Report Card & Customer Reviews

Ratings Report Card*

yourmusic.com yourmusic.com

Rated by
25,000 customers
since 2004
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 91% 90%
Neutral 3% 2% 3%
Negative 7% 7% 7%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 08, 2009

I ordered and the music arrived in the mail within a week!! Boy, was I surprised, sometimes you would like to get an order before the recipients birthday goes on by. I would like to see some Sarah Evans on your playlist though. Thanks, Vicki
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 08, 2009

I wasn't sure when the 2 items would arrive. I received an e-mail that one of the items was on backorder. I did receive notice it had shipped last week, but it has not arrived. Since it is coming via the USPS, no tracking information available.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

You guys really need to get more christian music on your site! I buy alot of cd,s and would be willing to buy more if you had more christian music to choose from.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 07, 2009

So far the service has been great!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 07, 2009

I've tried at least 10 times to receive a password reminder sent to me. I kept getting the message your password does not match your email address. I would get the message "your password will be sent to you at this email address". IT HAS NEVER BEEN SENT.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

I love the way that all of the cd's are the same price.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 07, 2009

Only problem with the order was on both of the CD's the plastic casing was broken on both.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 06, 2009

It would be nice to know that my items are no longer available upon order request, I was upset a couple of my cds did not come through.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 06, 2009

after placing this order I received a notice from BMG stating I would receive a free CD after my first order....how do I go about accepting this free offer?
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 06, 2009

As of 07/06/2009, I have not as yet received my order
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