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Garden Winds Report Card & Customer Reviews

Ratings Report Card*

Garden Winds Garden Winds

Rated by
10,000 customers
since 2004
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 93% 92%
Neutral — 2% 3%
Negative 9% 5% 5%
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*Ratings are for the past 90 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

i can't comment on the product yet because we won't be using it until spring.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Very easy to order from this company. Would do it again if the need arises.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I was pleased to find a source for replacement parts on our patio canopy. And was very pleased to receive the product ordered via internet within 3 days! The replacement product seems to be of far superior quality to the original. Very pleased!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

Keep up the good work.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 03, 2009

When I placed my order it appeared item was in stock...but it took over a month to get.I got two different answers when I called for status (it shipped, it didnt) and the Bizrate message kept saying the order had shipped....
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

The quality of the replacement item was NOT as good as the original.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 01, 2009

This was my first time to order from Garden Winds, and am always hesitant to order anything online. However, I definitely wanted this product and in a few days received my order...all intact and exactly what I had hoped it would be.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

This was our second order of the canopy, but ordered a different color this year. This new canopy seemed to be a little heavier and a better fitting one than previous years.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

I have not recieved my order!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 28, 2009

Haven't had an opportunity to "fit" the product onto the frame due to rainy weather
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