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BestBuyEyeglasses.com Report Card & Customer Reviews

Ratings Report Card*

BestBuyEyeglasses.com BestBuyEyeglasses.com

Rated by
5,000 customers
since 2004
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.0On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 78% 89% 85%
Neutral 11% 3% 4%
Negative 11% 8% 11%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

Excellent service
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 06, 2009

I have no idea how you possibly stay in business be the practices you use with your customers.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

This is the second pair of glasses purchased from BestBuyEyeglasses and very happy with the quality of the products and level of service and have already recommended them to others.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 30, 2009

Got what I needed and am very happy.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 17, 2009

I love my new frames, and you had the very best price!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 14, 2009

Efficient and competent. Good communication.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 12, 2009

Great Great, site. I was pleased with everything, I just wish better tracking info was provided, however my glasses got to me quickly anyways.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 11, 2009

quick, simple and good prices!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 09, 2009

When I ordered the Rec Spec Sport goggles it was not clear on the order that the glasses would come without the clear non-prescription lenses, i did not realize i did not buy the lenses until i received the glasses without lenses.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 07, 2009

I have not yet received my merchandise and your emails do not provide access to a tracking report!
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