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Faucet Depot Report Card & Customer Reviews

Ratings Report Card*

Faucet Depot Faucet Depot

Rated by
10,000 customers
since 2004
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 99% 98%
Neutral — — 1%
Negative — 1% 1%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Very good experience. A quality product arrived on time.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

So far I am very pleased. The faucet was only installed today so I can't guarantee it but right now I am happy.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

A great experience. Faucet Depot had what I was looking for at the best price & it was not available in our local stores. Ordering was easy, follow-up e-mails were timely & tracking was simple. The faucet arrived when expected & was just what I wanted.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Although I didn't need to contact her for this order. Heather is a FABULOUS customer service representive--she's knowledgeable, friendly, and very helpful! Teenya LaPorte
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Better selection than Home Deopt and Lowes in Charlotte, NC area. Shipped quickly and arrived in a timely manner. Thanks!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

Air gap had been opened. Box was dusty and plastic air gap ring was stained. Luckily, I only needed the cap. Cap was in good condition. Product delivered quickly.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 29, 2009

great prices
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 28, 2009

you guys are great you saved me from wandering the faucet hell! thanks again
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 27, 2009

Delivered on-time and as promised.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 26, 2009

i did receive some handles that were wrong and have not received the correct handles yet could you check this for me
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