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Best Buy Pool Supply LLC Report Card & Customer Reviews

Ratings Report Card*

Best Buy Pool Supply LLC Best Buy Pool Supply LLC

Rated by
5,000 customers
since 2004
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.0Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 92% 92%
Neutral — — 4%
Negative — 8% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 08, 2009

Could not be more satisfied with price and delivery,
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2009

every thing was find
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 04, 2009

The product I ordered was delivered in good condition and in a timely manner.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 03, 2009

The website is poorly designed and does not show the products. But customer service caught my error and offered me the right solution. This is highly remarkable. The down side is: the product I ended up getting was more expensive than on other websites
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 28, 2009

Purchase came with no instructions. Received item on Saturday and could not contact them. Also, "tech tips" should be relabeled "basic info". I will probably buy again cause I'm always looking for the best price and quality.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 27, 2009

2nd year using best buy. S&H ended up being total price with tax of local stores. Delivery is so quick and don't need to go to store to be told to buy more stuff than I need. Will use them again and again.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 26, 2009

Pump makes a loud racket
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 24, 2009

We have used this particular cleaner for years and are very pleased with the product. Purchasing on line from Best Buy was very successful in placing order and receiving the cleaner in a very short time.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 24, 2009

I never received my order.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 24, 2009

after placing my order I never received any confirmation that they ever received my order. I e-mailed them twice asking for shipping info. and they never responded.
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