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Baseball Express Report Card & Customer Reviews

Ratings Report Card*

Baseball Express Baseball Express

Rated by
75,000 customers
since 1999
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.6Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 92% 92%
Neutral 2% 3% 3%
Negative 3% 5% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

One of the items I ordered was originally listed as being on backorder. But when I followed up with the order it had been cancelled with no notification to me. Had I not checked, I would not have known in a timely manner.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Dont like the product...too heavy
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

I allways order from Baseball Express.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 03, 2009

Clearance items sent were not the same as the website pictures. Website showed a smile NIKE swoosh on the upper left shoulder and the item sent had a huge swoosh across the front of the shirt.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

I still haven't received my items. Once I do I will do the survey
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

This was my firsy purchase with Baseball express. I was very happy with the entire purchase experience. The website was easy to use, the product I needed was available at the best price and it arrived exactly when you said it would.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 01, 2009

Baseball Express is practicing bait & switch advertising. The promotion code indicated 15% off on all orders over $100. It did not indicate any restrictions on gloves or bats.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 01, 2009

I have returend this item and not happy with return proces. I have yet to get a confirmation that this has been received or gotten a credit back to my account.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 01, 2009

keep up the good work and the low prices
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 31, 2009

none
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