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Sam Ash Report Card & Customer Reviews

Ratings Report Card*

Sam Ash Sam Ash

Rated by
5,000 customers
since 2004
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 95% 93%
Neutral 2% 2% 2%
Negative 4% 3% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Excellent, it arrived in less time than it said it would.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Tracking updates of USPS through UPS are not as up to date as UPS or Fed Ex. I would recommend another shipper other than USPS for anything in the future.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

I had difficulties setting this transaction up via my Sam Ash card so I used my regular AMEX instead but it just took more time then needed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 03, 2009

I am very happy to buy in Sam Ash! Really, you are the best!!!!!!!!!!!!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

the ahead drumsticks are the best, use to have wrist pain when using wooden drumsticks, now i don't. use the sticks for an hour or more everyday, they hold up great.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 31, 2009

Well my guitar got to me with a huge gash in it wbich forced me to return it. I did appreciate how fast and great the customer service guys were! I am actually still having issues with the refund.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 30, 2009

God Bless You All!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 30, 2009

Sam Ash is an hour and a half away from my home. I didn't realize that it would be coming all the way from FLORIDA when I got it shipped or I would have just driven an hour to pick it up at Sam Ash myself.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 28, 2009

Price was competitive, item in stock.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 28, 2009

My credit Card is international, VISA 100% Ok. I Have paypal. I expend US$ 90 to send 2 boss pedals to a friend in Houston Texas USA. Sam Ash canceled my purchase because my main address is Brazil. NO PROBLEMS I PURCHASED IN AMAZON.COM.
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