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SF Planet Report Card & Customer Reviews

Ratings Report Card*

SF Planet SF Planet

Rated by
2,500 customers
since 2004
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 7.8Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 94%
Neutral — — —
Negative — — 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

I was very happy with the item. It was what I expected.
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0 out of 0 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 18, 2009

Ok, why would one have to register to get a ticket if one already registered with the site just before making a purchase? Also, I was not able to find a number to call. Lastly the cable that was bought did not resemble the one in the picture.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 09, 2009

Web site was very diffcult to place an order -- had to redo it twice times and enter in all info again. Otherwise experience would have been a 10.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 28, 2009

live chat was never on. I like the products of the company. Service is non existant. Bull shit email returns. I guess they want to just sell and fuck the rest. Having a company is about customer service, unless your giving away gold. hw
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0 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 24, 2009

I'm very satisfied with my purchase, I expect to buy similar items in the future.
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 20, 2009

Excellent selection and quick shipping as usual. Will keep coming back for similar products.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 31, 2009

the product i purchased does not charge my iphone 3g.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 27, 2009

It is difficult to get a good connection between the charger and the Palm Pre phone.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 20, 2009

I ordered from them because of the free shipping offer. I was suprised how fast the products came. I received all my items except one that is on backrder. I would order from them again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 12, 2009

My products were backordered. My only disatisfaction was, that my order status wasn't updated after the estimated shipping date had passed.
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