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1stperfume.com Report Card & Customer Reviews

Ratings Report Card*

1stperfume.com 1stperfume.com

Rated by
10,000 customers
since 2003
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 84% 87% 91%
Neutral 3% 2% 2%
Negative 13% 11% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

I always have a good experience when I shop at 1st perfume. Is my #1 perfume store!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I came upon 1stperfume while waiting for item to become available from Sentiments. To my surprise 1stperfume had the item in stock and happily it was about $7 dollars cheaper per item (I ordered 5 so saved $35)
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

This was the first time I used this company and I was very impressed with the wide variety of products and prompt service.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

I was not certain that i had bought the correct product because no picture accompanied the description. it was the correct product but it would be easier to choose it next time again if a picture accompanies the description.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

UPS postponed delivery becouse of snow storm in Colrado.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Thanks. I'll order again:-)
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 01, 2009

I never received the , Item I re-ordered to a different address and I'll be able to rate the service then
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 01, 2009

I have received the wrong cologne, I will be returning the 2 bottles.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 31, 2009

I placed an order on 10/10. The order number is rmehta20022002-shop-165427. I typed in my address incorrectly. I called customer service a few times(no answer) and emailed them and have not received a refund or my order yet.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Oct 31, 2009

I STILL HAVE'T RECIECE MY ITERM YET
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