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CenturyNovelty.com Report Card & Customer Reviews

Ratings Report Card*

CenturyNovelty.com CenturyNovelty.com

Rated by
2,500 customers
since 2003
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 89% 86%
Neutral — — 2%
Negative 13% 11% 12%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 06, 2009

I was in "live Chat" with one of your reps and as I was still asking questions he emailed me that the customer service center was now closed and I'd have to try back another time, then singed off!!!! How is this considered "Customer Service"!!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 25, 2009

Not sure what happened or why my purchase was shipped UPS then somehow transferred to USPS where is has been stuck for over a week. I ordered on Oct 13, and expected delivery by Oct 21. Today is Oct 25 and still nothing.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 21, 2009

My first experience with your company was extremely satisfying since I wasn't sure the kind of merchandise quality I would be receiving. To my surprise, I was very pleased, especially since your pricing was also an excellent deal.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 20, 2009

Great prices and shipping speed
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 19, 2009

Excellent experience! My order arrive a day earlier than originally scheduled.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 16, 2009

Could be a little cheaper
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 13, 2009

Actually the products got here faster than I had expected! Thank you
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 13, 2009

The products I received did not work well and were low quality. I do not think i will buy from Century Novelty again.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 14, 2009

I purchased these items to distribute to children attending a charity event. The model planes were nice and met my expectations. However, many ( of the pinwheels were unusable as the plastic handles didn't fit into the pinwheel tops.
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1 out of 1 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 08, 2009

The clown wig I purchased was terrible, planning to return that. Accidentally bought two bags of sheriff badges when I only needed 2 badges, so I will return one bag. Everything else was great.
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