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1-800-Wheelchair Report Card & Customer Reviews

Ratings Report Card*

1-800-Wheelchair 1-800-Wheelchair

Rated by
2,500 customers
since 2003
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 90% 87%
Neutral — — 2%
Negative 33% 10% 11%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 26, 2009

The only thing that I was disapointed with was in the ad I thought it said I could put the basket under the seat or on the front and I can only put it on the front But the walker is very well made and I do use it every day.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 26, 2009

have not seen product yet, however if product is as reliable as mentioned in testimonials then i will definitely promote website.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 13, 2009

I just needed a push wheel chair for my disabled husband when we are unable to bring his electric wheel chair. I did not want to spend a lot of money, but I needed it to be sturdy and light weight.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Oct 08, 2009

Cust svc was purposely vague about delivery."My account" was NOT updated, I was informed about actual shipping 5 days after it was actually shipped. I tried to CNX order before it shipped but couldn't get thru by phone and e-mails were not answered.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 08, 2009

Thank you for the deliver and my son is very happy with the new wheelchair, we need for transportation.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 26, 2009

was what I was looking for.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 26, 2009

The wheel chair I ordered was not available, I only discovered the problem when I called to see why it had not arrived yet, then I was told it was out of stock. The girl said they could substitute a differnt chair of lesser quality for SAME PRICE
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 06, 2009

None of you are on the same page! The wheelchair is on back order and I was not informed of this until I tried to track delivery. Now you ask questions about the product and it will be another week before it will be shipped.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 31, 2009

I have not received the free bag that was promised.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 26, 2009

I ordered black and gray and received just black. But the black was fine.
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