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Softwaremedia.com Report Card & Customer Reviews

Ratings Report Card*

Softwaremedia.com Softwaremedia.com

Rated by
5,000 customers
since 2003
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 93% 91%
Neutral — — 3%
Negative 10% 7% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 03, 2009

Your are the best. Thanks for your services.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 02, 2009

The wrong product was sent and have been hung up on several times trying to get correct product
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 01, 2009

Why have I not received my order??
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 29, 2009

It was important that I was able to contact them by phone for this purchase.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 26, 2009

I have never purchased software online (new at this) and was very confident with software media. The item came in a timely manner and I will order again from them and am recommending Software Media to my friends. Thanks!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 26, 2009

FedEx did not deliver on the day it was scheduled. The driver claimed there was an error in the address. But there was no error. Overnight, FedEx prepared a map and stuck it on the back of the package. Delivery took place on the next day.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 24, 2009

I received the software that I ordered except it was the incorrect O/S version; I had ordered the correct version but the wrong version was shipped; customer service was exceptional in their response and turn-around time.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 22, 2009

When I received the software, my computer said it was blank. I have a dell studio 17 with Vista. I tried many different ways of getting into the cd. It wanted to reformat the disk.Then I put it in one more time, and it worked like a charm.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 18, 2009

I already submitted information complimenting my experience to Softwaremedia.com on a previous survey.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 17, 2009

Everything went as was stated. I ordered the saoftware, theyn confirmed the order, notified me of anticipated date of delivery and the software was delivwered as stated. I have loasded and used the software and am well satisfied.
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