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Crutchfield Report Card & Customer Reviews

Ratings Report Card*

Crutchfield Crutchfield

Rated by
200,000 customers
since 1996
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 97% 97%
Neutral 2% 1% 1%
Negative 2% 2% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 21, 2008

It arrived sooner than I thought it would be, and the first page was very warm and made me feel reale special because it was written to me personally.Very nice.Great, great,great.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 20, 2008

Very good
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 20, 2008

I was very pleased with the entire purchase, fromthe initial ordering until the final installation in which I used their telephone support staff. Great job, thanks for the help guys!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 20, 2008

Great experience, first time ordering. Will definitly use in the future. Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 20, 2008

A great company and site! Your customer service is like no other. I received my order very fast and right on time. I was very pleased with the way my order was handled. Thank you
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, May 19, 2008

Thank you
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, May 19, 2008

Great job as always Crutchfield. Keep it up and I'll keep coming back for more great service!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 19, 2008

the " free offer "that you are offerd in return for taking this survey is very misleading and i have started to recive a lot of junk mail if i could go back i would not have done it and when i tell someone about crutchfield i make them aware of that fact
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 19, 2008

polk atrium speakers soun great!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 19, 2008

Extremely satisfied with purchasing process,and delivery of product.
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