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ShoeMall.com Report Card & Customer Reviews

Ratings Report Card*

ShoeMall.com ShoeMall.com

Rated by
10,000 customers
since 2003
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 89% 90%
Neutral 7% 3% 4%
Negative 7% 8% 6%
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*Ratings are for the past 90 days only.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 03, 2008

This was a second try for ShoeMall.com. The first experience was unsatisfactory for the following reasons: *The original shipping address was to a site other than the billing address, the shipping address was confirmed by phone, much appreciated, but unfortnately the last two (2) digit of the suite number were dropped for the address. *Onlearning of... More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 03, 2008

I was very surprised and pleased with the selection. But, there are always room for more shoes!!! I would like to see a wider selection of Adidas womens shoes & more sales. The 20% off sales are wonderful, definently got me to look twice at the site. Thanks for the free shipping both ways.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 03, 2008

I think it was great because the product came earlier than expected and I was satisfied.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 03, 2008

Very happy with size and color. Fast Delivery
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 03, 2008

I did not get my shoes. Please call me at 516 902-6284. Joyce Williams
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 02, 2008

I knew my shoe size as 7 .5 e2. you sent me ww, those are two different sizes. I have a pair of shoes same style as the one I bought from you in E2, customer service said those were E2. they are not. return them once cost $6.95. Boought size larger doesn,t fit right.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 02, 2008

very please to be able to find my width---3a--- at a reasonable price
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 01, 2008

Very quick delivery. Good price with sale.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Aug 31, 2008

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1 out of 1 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 31, 2008

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