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Luggage Base Report Card & Customer Reviews

Ratings Report Card*

Luggage Base Luggage Base

Rated by
5,000 customers
since 2003
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 98% 98%
Neutral — 2% 1%
Negative — — 1%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

Nice bag. Quick delivery. It's been a pleasure doing business with LuggageBase.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 01, 2009

Thank you for such high quality service.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

great price, speedy delivery no complaints at all at this end
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 27, 2009

My only disappointment was that the item was on hand. After I placed the order, I was advised that it was on backorder. It arrived on time -- but only one day before we left home. Other than this issue, my experience with LuggageBase was excellent
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 26, 2009

I actually was surprised at how soon my order arrived.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 25, 2009

Everything was great except for when I wrote an e-mail in regards to the status of my order, never got a response. I ended up contacting by phone and had no issues.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 24, 2009

Very nice luggage; sturdy and designed well. Made it from San Francisco to Amsterdam good as new. Rolls well on several types of surfaces. I like the easy way to attach another piece of luggage for easy transport. Definately light!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 14, 2009

ALREADY RECOMMENDED LUGGAGEBASE TO A FRIEND
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 13, 2009

THE PURSE I ORDERED IS GREAT. I WAS APPREHENSIVE BECAUSE I DIDN'T KNOW IF I WOULD LIKE IT WITHOUT SEEING IT BUT NO PROBLEM. IT IS JUST TERRIFIC. I AM VERY, VERY PLEASED. THANK YOU FOR YOUR PROMPT SHIPPING ALSO.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Oct 07, 2009

the items did not ship for a week after our order was made- but the price was great, tracking was fine, quality was good
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