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Planet Shoes Report Card & Customer Reviews

Ratings Report Card*

Planet Shoes Planet Shoes

Rated by
5,000 customers
since 2003
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 96% 94%
Neutral 2% 2% 3%
Negative 3% 2% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 07, 2009

I loved these boots as soon as I saw them .They were sold out on other web-sites. When I surfed planet shoes site I was excited they had my size.I ordered them in black and I'm thinking of ordered a tan pair.Run small order 1/2 size up
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

The Plum Solar Earth shoes were not quite as purple as I had envisioned - I do realize color on monitors vary but I LOVE these shoes.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

i likely should have gotten a half size smaller but had worn them before i realized it. great comfort
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

One pair had the wrong size shoes in the box so we received the wrong size. This has only happened once and we have used this site several times.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Everytime I have purchased shoes from them, they have had a great selection.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

I am completely satisfied with my purchase. I have worn them twice already and they are so light and very comfortable. With them I have no need to use by inserts. I do think this particular shoe runs a little small.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

I learned I won't shop "Clean Sweep" again...now that I have tried on the shoes, and have discovered they are definately NOT what I like, not at all like typical "Negative Heel" Earth shoes; and being stuck with 'em.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 03, 2009

It may be to soon but I was told you would be receiving my return on monday and it is Tuesday at 4:00 pm and no response of credit. I am excited to reorder the proper size but I cannot reorder until I receive credit.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 03, 2009

I paid for 1-3 day expedited shipping on Wednesday, October 28. My order did not arrive until Monday, November 2, 4 days after my order was placed! I was never notified that my order would not arrive as indicated. Best price found on the net.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

The only thing I have to point as negative, is the fact that there's no shipping to Europe. But as for the rest: Perfect!
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