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EssentialApparel.com Report Card & Customer Reviews

Ratings Report Card*

EssentialApparel.com EssentialApparel.com

Rated by
10,000 customers
since 2003
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 88% 90%
Neutral 3% 4% 4%
Negative 10% 8% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

I do not want me contact info shared with anyone else. I do not want to be on anybody else mailing lists !!!!!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

I really enjoy my product from Essential Apparel
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 05, 2009

no where on the site did it say you did not take paypal. After i found that out no one contacted mw to get it straight. I had to start the process to find out where my money and product was. This was not a good experience
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 03, 2009

Slow delivery. Ordered on 10/22 and received on 11/3.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 03, 2009

Shipping is ridiculous as with most orders online.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

out of 3 clothing items that were all listed as the same size, only one item fit.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 01, 2009

I'm still waiting for the toesless stocking they were on back order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 01, 2009

As always, excellent customer service.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 01, 2009

I would like to know why there is always uneven leg pants or one shrinks after wash.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

I do not wish to complete survey. My order was received and I am happy with the service. Thank you
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