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HP Home & Home Office Store Report Card & Customer Reviews

Ratings Report Card*

HP Home & Home Office Store HP Home & Home Office Store

Rated by
2,500 customers
since 2002
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 90% 92%
Neutral 17% 5% 3%
Negative — 5% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Oct 11, 2008

HP is awesome and I love the products. I even received a rebate promptly ..!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 09, 2008

I had to contact customer support because the power cord was loose. The person I contacted at HP was very polite and courteous but he didn't speak English very well and it was very difficult to communicate the problem. It was frustrating.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2008

Terrific!
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 04, 2008

Everything I needed was here. Great prices and delivery time! They even sent me a coupon, which in my opinion, every online merchant should do to get their customers to keep ordering from them!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 03, 2008

I was happy not to pay shipping but somewhat disappointed to find that I had to pay sales tax. I could have bought the items a little cheaper locally including sales tax so I ended spending more by ordering through HP than if I'd bought them at Walmart.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 25, 2008

I was pleased with HP because they included a ream of paper with my order of printer cartridges, at no charge. Also there was no charge for shipping.
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Sep 25, 2008

I bought the item as a gift my friend was vary happy, so was I. everything went smooth not one problem
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 25, 2008

I have shopped at this store numerous times and have had no problems.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Sep 25, 2008

Computer backordered for 4 weeks after taking payment. Finally received the computer and the space key did not work. Cannot replace as unit is no longer offered.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Sep 24, 2008

Needed ink for my printer went to their site found it fast and got it in two days.
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