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Boscov's Report Card & Customer Reviews

Ratings Report Card*

Boscov's Boscov's

Rated by
1,000 customers
since 2002
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 92% 93%
Neutral — 2% 1%
Negative 10% 6% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 05, 2008

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0 out of 0 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 05, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 03, 2008

very pleased with this order
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Sep 01, 2008

The product was awful. I contacted Boscov to find out how to return it....they told me to fill out the return slip...I called because I have no return slip. And that's where it stands.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 31, 2008

Excellent
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 30, 2008

We found this shirt at Belks. We needed 3, 2 being 17.5 neck. None could be found darn near in the S Eastern region. I decided to look on line. Your site was the first and only one that had it, in the right sizes and color. Thanks
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Aug 26, 2008

it costs too much to return an item that doesn't suit me, wrong size, etc. can't risk buying without seeing because of shipping costs.
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1 out of 2 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 26, 2008

Loved the products but I wanted them sent together as a gift. They were ordered at the same time but shipped separately (thanks for their prompt arrival though). I also recommend that you have a section to check for "gifts only" where the customer can add a message card. Thanks a bunch!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 25, 2008

I love the reasonableness of your prices. Keep it coming!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 22, 2008

On-line purchasing is new for me. The experience was very positive.
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