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Roamans.com Report Card & Customer Reviews

Ratings Report Card*

Roamans.com Roamans.com

Rated by
175,000 customers
since 2001
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 84% 84%
Neutral 7% 7% 7%
Negative 11% 9% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 07, 2009

I ordered the big shirt which was suppose to come with a free tee. I received the shirt but did not receive the free tee that went with it. Also the shirt is huge - in length. I love the color but will have to shorten it some how.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

GREAT PRICE!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

The coat fits well and is a lovely color purple. I went out and it was so warm.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 07, 2009

Muy only concern right now is that I haven't heard any more about the item backordered.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

The denim skirt I purchased was not what it looked like in the catalog. The quality of the fabric was cheap and the cut of the skirt was not as pictured. I only kept it because I needed a denim skirt to wear that week and had no choice.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

I found the item by looking at an old thermal baseball shirt I wore out and found that I bought it from Roamans. I just loved how comfortable it was and could find nothing in the department stores with the added length that I love.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

Item too big. 2nd wrong coat/no fit now have ordered #3 and trust all is well. Returned both other coats
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

My items were very nice, some didn't fit well and had to be sent back. Problem with ordering when you can't try on first. No big deal, BUT the shipping prices are SO high that when I send back many of my items, I lost a lot of money in shipping.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

I thought the sweater came as shown in the picture listed with sweater letter and skirt letter to refer to. No where in the item description does it say that I have to buy the shirt seperately. The sweater is indecent without the shirt!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

I am very pleased with everything I ordered. Thank you so much.
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