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Homeclick Report Card & Customer Reviews

Ratings Report Card*

Homeclick Homeclick

Rated by
25,000 customers
since 2001
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 87% 86%
Neutral 6% 3% 6%
Negative — 10% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 02, 2009

This was my first purchase from Homeclick. The product was offered at a great price with free shipping. Delivery was ahead of schedule. Overall, the buying experience was very good and I would recommend Homeclick to friends.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Overall, very satified. The only problem was the delivery. Unfortunatley we had a several inches of snow the day the delivery was to take place. The UPS truck return to the warehouse and did not delivery until 3 days later.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

How do you sell a toilet at such a GREAT value and still provide FREE shipping with quick delivery and safe packaging?
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 28, 2009

Called a few times and staff was nice but didn't really know the status of my item, and I finally got my items they were NOT what I paid for so I had to return them. This is my first time shopping at Home Click and most likely my last. Sorry!!!!!!!!!!
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 27, 2009

Has a large selection at fair prices, BUT a 15% on returns instead of a flat rate is exorbant with a $2000.00 order. I won't order anything expensive again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 27, 2009

I ordered a toilet and the order form asked me about the color of the toilet seat, but I did not receive a toilet seat. So, either I ordered it and it didn't come, or I was unclear about whether it was part of my order and it was confusing.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 27, 2009

you should use a different mail carrier because ups sucks
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 26, 2009

There was some difficulty with the Fed-Ex delivery. They mixed up delivery dates and said they didn't have the item and couldn't deliver on the day I took off work. They later corrected themselves and it was delivered but not without some difficulty.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 26, 2009

Home click was easier to use then I expected and the product I purchased was of excellent quality.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 24, 2009

This is a great place to shop. The prices are very reasonable, product is packed well and just as described.
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