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Blair.com Report Card & Customer Reviews

Ratings Report Card*

Blair.com Blair.com

Rated by
350,000 customers
since 2001
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 84% 84%
Neutral 10% 6% 6%
Negative 8% 10% 10%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 12, 2009

I have never received the Hot/Cold wrap that I ordered. Would like to know when I will receive it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

My order was courteously, competently, and correctly completed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

Luggage was excellent! Shipped to my son in CA; my only comment he received it 2 weeks before I ever received an email stating it was shipped.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 12, 2009

It was a great deal on the comforter, but my husband didn't like the pattern.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

The item i ordered was back ordered until 11/1 but they sent me a post card telling me when i would receive it. I received it on 11/12. It was a little tinny and I would not buy this item again from them
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 12, 2009

I still have not received one item ordered
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 12, 2009

I have shopped with Blair for several years and I am very happy with all I have ordered. I think their merchandise is of good quality.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 12, 2009

Did not let me know when ordering that an item was out of stock. It only showed up on the confirmation so that meant having to start over again to get a different item.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

I was a little disappointed in the lumb r hooks as they were stamped versus cast. They still meet my requirements but I would have liked to have seen more photo angles of the hooks.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

I saw, I ordered, it came, I wore, was complimented, will do again
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