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MacMall Report Card & Customer Reviews

Ratings Report Card*

MacMall MacMall

Rated by
10,000 customers
since 2001
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.0Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — — 81%
Neutral — — 12%
Negative — — 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 01, 2009

the product has something wrong...I have to go to Apple Store.....
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, May 01, 2009

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Apr 29, 2009

Confusing phone confirmation after online order. Box was damaged in shipping, no damage to item ordered.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Apr 29, 2009

my son just purchased a laptop from macmall and we received great service
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 28, 2009

very please with the speed and television that i purchased
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Apr 25, 2009

The verification of the credit card process is HIGHLY ANNOYING, frustrating, and insulting. I could go into details, but the point is that this shouldn't even be necessary at all. I have run into no other online retailer that does this.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Apr 20, 2009

Godd price. Product delivered as promised.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Apr 17, 2009

i appreciate customer service contacted me to respond to my comment when i placed the order
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Apr 17, 2009

I was waiting all day to recieve my order, It was to be delivered by Fedex @ 4:47 PM est. I liked that Mac mall had the product dropped shipped from Tenn, my only gripe is with Fedex delivery schedule. Mac Mall did great on my delivery order!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Apr 13, 2009

Excellent service and purchasing experience.
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0 out of 1 people found this review helpful.

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