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Brylane Home Report Card & Customer Reviews

Ratings Report Card*

Brylane Home Brylane Home

Rated by
150,000 customers
since 2001
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 84% 89% 89%
Neutral 6% 4% 4%
Negative 10% 7% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 13, 2009

BH never lets me down.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

I really enjoy shopping with them...it's easy and fun!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 13, 2009

Placed 2 orders using a code for free item. Free item stated in stock. Shipping confirmation stated free item shipped. Free item was sub with item of less value. Shipping too much to send back. Will NEVER order from Brylane Home again!!!
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 13, 2009

I ordered the product and was supposed to get a small sewing machine and instead I got some very ugly brown bags (by no means are they of comprable value). I am very displeased and will NOT order from Brylane again.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 13, 2009

I ordered the 3 tiered serving dish. It is very lovely but i did not know that i would have to hang all of the crystal decorations by myself. It was quite a few of them since I ordered two.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 13, 2009

Fast shipping
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

The bedspread i bought does not appear to be sized properly. I
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

I enjoy shopping and ordering at Brylane Home because prices are reasonable, and products and service are first classs. I enjoy the sales and promotions.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

The robe was heavier than expected which is a plus! I hope the person I bought it for will like it as much as I.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

I appreciate the opportunity to find high style products at a reasonable price.
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