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Dick's Sporting Goods Report Card & Customer Reviews

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Dick's Sporting Goods Dick's Sporting Goods Not Yet Rated. Why?
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 28, 2009

There was a "Sorting error at the facility" that delayed the deliver by 3 days. It was not Dicks' fault.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 24, 2009

I ordered 2 hockey jerseys, but failed to read the size suggestion on the website. I called customer service regarding exchanging them for a smaller size. The rep was helpful & friendly. She helped me place a new order & explained the return procedure.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 24, 2009

My name is Kevin Starr and I was not pleased with my purchase. If you could send me the directions on how to work my purchase I would highly appreciate it. thanks!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 18, 2009

Products were not worth the purchase price and shipping fees were extravagant.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 18, 2009

I should have checked Amazon.com before ordering from Dicks Sporting Goods. If I had I could have save $10 each on the same two pop-up goals I ordered.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 16, 2009

The delivery man left one of the packages at my neighbors house.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 14, 2009

Very satisfied with the product purchased and the overall purchase experience.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Aug 10, 2009

The delivery was very fast, however on the confirmation for the order it gave some dates that were very far out in the future. When I asked Customer Service by email no real difentive answer was given to me to reassure me.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 10, 2009

All went well and everything arrived in good condition.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 09, 2009

good enough, thanks.
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