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JCWhitney.com Report Card & Customer Reviews

Ratings Report Card*

JCWhitney.com JCWhitney.com

Rated by
100,000 customers
since 2000
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 85% 85%
Neutral 3% 4% 5%
Negative 11% 11% 10%
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*Ratings are for the past 90 days only.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 06, 2009

I ordered a silencer for a 1990 yamaha rt100 recieved a silencer for a pre-1989 motorcycle cus rep told me this part would bolt right up I wont be recieving a full refund because I have to pay for the shipping on a part I was told was GUARANTEED TO FIT
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 06, 2009

service was good,but i wasnt notified when over half of my order was no longer available,i think that at the time of ordering if the part required is not available,you should be notified at time of ordering.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

I enjoy shopping with JCWhitney.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

UPS Ground delivery would get to my Chicago area location next day for a reasonable fee! Rather than FedEx overnight.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 05, 2009

I ordered and paid for a 1980 Jeep CJ7 carburetor but have not received my merchandise yet.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

this is a gift for my husband so I don't know if he will like it, if it actually fits or even if he wants to keep. so for now I don't know if I will return it or not.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Product Was better than I thought it would be Great
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

EXCELLENT SERVICE. SHIPPING RATES SEEM A LITTLE HIGH.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

IT WAS MY FIRST TIME ORDERING ON LINE IT WAS EASY THE ITEMS I ORDER FIT MY YUKON LIKE IT WAS FROM THE FACTORY. THANK YOU VERY MUCH RON..
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

Every thing went great from start to finish
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