I am very happy with my purchase from Joann.com and I will purchase from them again, if they have merchandise I am interested in. I received my order sooner than expected, and the product is better than I expected. It was cheaper than on other sites.
I have been a customer of the local JoAnns stores for a long while. I will continue to shop there as well as on line - I am very happy with all of JoAnns products!
made an order on line and at time merchandise was available but then when shipment came 2 items were not there. Said they were out of stock so I didn't get the main things I wanted. Otherwise other things was completely satisfied with.
The web site does not process their coupon(s) or codes correctly. Takes discount off the wrong items. This makes the coupons and/or codes useless. If the prices were not competitive, I would not continue using the web site.