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Hotwire Report Card & Customer Reviews

Ratings Report Card*

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 87% 87%
Neutral 3% 5% 5%
Negative 8% 8% 8%
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*Ratings are for the past 90 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 21, 2009

For me is the best engine search for travel plan; I made my reseach with other sites and direct with the airline carrier and Hotwire offers always the best deal!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 21, 2009

The travel arraignments were fine. Both planes on our flight to the east were delayed by engine problems. On the way back one of the flight attendants seemed to have a problem with the passengers on the plane. It seemed as if he really did not want to serve the passengers
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 21, 2009

Everything went smoothly and I will use Hotwire again in the future.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 21, 2009

Extremely quick and easy. Will use again!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 20, 2009

wish map was more accure it on how far the airport was to hotel
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 19, 2009

it would be useful to know what the dates of travel were, rather than the date the reservation was made ......... then I could remember and evaluate the experience OR whether that trip for which I made reservations on a particular date has taken place yet
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 19, 2009

We did not feel the Raddison in Durham met the same standards as other 3 start properties we have stayed in. The bathroom was really tiny and the tub did not look like it had had a good scrubbing. The Holiday Inn Express in Kinston was a little better.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 19, 2009

US Airways booked the flights to close. I missed 2 connections and was offered nothing in return.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 19, 2009

Very good
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 19, 2009

Great trip
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