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Filmtools Report Card & Customer Reviews

Ratings Report Card*

Filmtools Filmtools

Rated by
2,500 customers
since 2000
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 98% 96%
Neutral — 2% 3%
Negative — — 1%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 25, 2009

I contacted the customer service number for Filmtools and left a message for someone to return my call and no one ever did. However, the product did arrive on time which is what I was calling about.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 24, 2009

Filmtools has many of the products I need. Since we make very low budget movies It would help to have more specials, close-outs etc...
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 19, 2009

You should have a shipping discount sale for Hawaii customers once in a while!
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 19, 2009

My overall experiance with Filmtools was great, even had to add to my order and they were very helpful.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 18, 2009

Just wanted to say thank you for the quick processing of my order and shipping.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 17, 2009

Quick shipping. Item arrived on time exactly as ordered.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 12, 2009

With a $25 shipping charge and a $30 brokerage fee, the economics are not very good on an order under $300 to Canada. USPS to Canada is good or FedEx Inter Priority are good alternatives.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 04, 2009

Stan, thanks for the stuff
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 02, 2009

Great and fast service
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 01, 2009

I received Merchandise on 10-1.. juswt a little late but product was exactly as I expected. Thank you
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