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United Vacuum Report Card & Customer Reviews

Ratings Report Card*

United Vacuum United Vacuum

Rated by
1,000 customers
since 2000
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 86% 96%
Neutral — — —
Negative — 14% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 26, 2009

Received vacuum we ordered in good condition and in a reasonable time frame.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 23, 2009

Order was not received in a timely manner, but United Vacuum must have been on top of things when they did not receive my delivery confirmation. They then sent the item out. It only took two weeks after the order was placed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2009

united vaccuum had the lowest researched price for the carpet shampooer we wanted.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2009

I was very pleased with the ease of ordering my steam cleaner and the price was the best I could find. The cleaner arrived even more quickly than expected. I will do business with United Vacuum again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 14, 2009

very positive
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 04, 2009

none
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 26, 2009

this was a great product at a great price and the free shipping really clinched the deal. what a great way to shop
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Aug 18, 2009

1st, substituded different model with my permision. Calling was great but should have handled before accepting order. 2nd. incorrect set of hardware shipped with this vacuum. United Vacuum told me to resolve it with the manufacturer, not them.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 02, 2009

Great Vacuum. My other vacuum was old and this was a great replacement.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 15, 2009

Everything is fine with the Bissel steam cleaner.. I love it!! Only thing is, the shipping is just REALLY SLOW. But that was stated on the page about shipping. It was OK though as I did not need to use it immediately.
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