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Music123 Report Card & Customer Reviews

Ratings Report Card*

Music123 Music123

Rated by
75,000 customers
since 2000
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 92% 93%
Neutral 11% 5% 3%
Negative 6% 3% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

i love the service.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Tracking the order progress is difficult as you provided wrong shipper even though the tracking number was correct.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Nov 06, 2009

when I emailed them saying that I needed to correct my address, yeah, they corrected the "billing" but not the shipping address, which was one and the same. Thats why my product got here late. Otherwise, I don't have any other issues with music123.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

Extremely pleased. Great selection. Best price honored, fast delivery.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

First time using Music123... Loved it. In stock and on time for all my purchases. Lowest price as well.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 06, 2009

I ordered 4 items about eight days ago and have only recieved 1. I got the reciept for a guitar cable and picks, but only recieved the cable.I don't even know if the other two items have shipped since it only appears as N/A.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

I bought the extra shipping for 2nd day air UPS and it did not arrive until about 5 days later, about what ground shipping takes. I called Music 123 and the girl was very friendly and said she would refund the shipping charge
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

Still 3m Strips on backorder..no arrival time listed on webste seems like they should be able to give an eta
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

Great
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 01, 2009

I am pretty satisfied with everything except the package arrived damaged. There simply wasn't enough packing material for an item this large to be shipped they way it was. It would have been apparent to anyone.
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